Pam Miles, MS
Pam has over 20 years of experience providing direct services to children and families. Since becoming the Executive Director of the Exchange Center she has greatly expanded our center-based trauma therapy programs and community-based education programs. In addition, Pam developed and implemented our home and hospital-based parent support programs. Pam believes that serving a comprehensive system of care for improving outcomes for children and families must include strategies that coordinate resources across the entire continuum, from primary to secondary to tertiary prevention. Her passion to ensure that ALL children grow up in loving and nurturing homes that are safe and free from abuse is what drives her to reach outside of her comfort zone to raise much-needed funds for our agency’s mission.
Carolyn Money, MA, LPC
Carolyn is a Licensed Professional Counselor with a master's degree in counseling and bachelor's degree in psychology. She has eighteen years of experience working in hospital, community mental health agencies, testing, and college settings. In addition to counseling, Carolyn has experience as an adjunct psychology instructor. She currently provides individual counseling services and training in the community.
Brenda Smith, BS, MHS
Brenda has a Bachelors of Science in Psychology and a Masters in Human Services. Brenda has been with the Exchange Center for 4 years. Brenda is the Parental Support Specialist and conducts our Baby Whisperer Program at Southeast Health. She loves to spend time with new parents and babies and provide the education and resources needed for new parents.
Kimberly Knight, MSW
Kimberly received her Bachelor's and Master's degrees in Social Work from Troy University in Dothan. She provides prevention education and awareness throughout the counties in the Wiregrass area. In the school systems, she teaches age appropriate child sexual abuse classes, life skills, and bully prevention education to grades K-12. She says her life experiences drive her to excel in her position, which allows her to give back to her community. She is married with three children.
Robin McDaniels, BS
Robin received her Bachelor's degree in Communication Studies and Advertising from Troy University. She is currently pursuing her Master’s degree in Management. She manages all of the agency’s marketing, volunteering, and fundraising. She also provides awareness of the Exchange Center and its services throughout the counties in the Wiregrass area. Robin has a passion for meeting new people and being an advocate for survivors of abuse and trauma. She wants every person to know they have a support system in the Exchange Center and that they know there is life after abuse.
Shannon Welch, LICSW, PIP
Shannon is a Licensed Clinical Social Worker. She has an undergraduate degree in Psychology from Alabama State University and a Master’s degree in Social Work from The University of Alabama. Shannon has over 15 years of experience in the field of social services. She worked with the Alabama Department of Human Resources for eight years, first as a child welfare worker and later in the Financial Support division. Shannon has also worked as a therapist in the community mental health setting and provided in-home behavior management services to families involved with the juvenile probation system.
Shannon currently serves as the Family Assessment Specialist where she identifies individual need areas and helps match clients with the services they need. Shannon also teaches our anger management class.
Katelyn Skipper, BS
Katelyn received her Bachelors in Human Services at Troy University in Dothan, Alabama. Katelyn is one of our Baby Whisperer's, which allows her to go into the hospitals and inform parents of the dangers of Shaking Baby Syndrome. Katelyn is able to teach parents effective ways to calm a newborn baby. She also is a Parental Support Specialist which allows her to go into the homes of families in the Wiregrass to provide a nurturing and stable home environment for children.