Pam Miles, MS
Pam has over 25 years of experience providing direct services to children and families. Since becoming the Executive Director of the Exchange Center she has greatly expanded our center-based trauma therapy programs and community-based prevention and education programs.
In addition, Pam developed and implemented our home and hospital-based parent support programs. Pam believes that serving a comprehensive system of care for improving outcomes for children and families must include strategies that coordinate resources across the entire continuum, from primary to secondary to tertiary prevention. Her passion to ensure that ALL children grow up in loving and nurturing homes that are safe and free from abuse is what drives her to reach outside of her comfort zone to raise much-needed funds for our agency’s mission.
Lilly Flowers, MA
Lilly has an undergraduate degree in Psychology minoring in Social Science from Troy University and her Master's of Arts degree in Organizational Leadership from Florida Institute of Technology. Prior to joining The Exchange Center as the Director of Operations Lilly worked both in the mental health and substance abuse field. Lilly has a passion to serve others. Her desire is to promote a balanced and thriving environment for all of mankind. Lilly's goal is to foster an inclusive community with a great quality of life for every individual. Lilly is extremely passionate about educating and breaking the cycle of child abuse! Lilly's favorite quote is, "There is no exercise better for the heart than reaching down and lifting people up."
Carolyn Money, MA, LPC
Carolyn is a Licensed Professional Counselor with a master's degree in counseling and a bachelor's degree in psychology. She has eighteen years of experience working in hospitals, community mental health agencies, testing, and college settings. In addition to counseling, Carolyn has experience as an adjunct psychology instructor. Carolyn serves as our Clinical Director, in addition to providing individual counseling services and professional training in the community.
Kimberly Knight, MSW
Kimberly received her Bachelor's and Master's degrees in Social Work from Troy University in Dothan. She provides prevention education and awareness throughout the counties in the Wiregrass area. In the school systems, she teaches age appropriate child sexual abuse classes, life skills, and bully prevention education to grades K-12. She says her life experiences drive her to excel in her position, which allows her to give back to her community. She is married with three children.
Jennifer Black, MS, LPC
Jennifer is a licensed professional counselor with a Master of Counseling and Psychology, with a focus on Clinical Mental Health from Troy University. Jennifer brings with her a diverse experience in serving both children and adults in both inpatient and outpatient treatment settings. Jennifer’s expertise ranges from providing trauma and substance abuse services to individual and group psychotherapy. Jennifer is extremely passionate about removing the stigma of trauma and helping both clients and the community to become more knowledgeable about the impacts of mental health, childhood trauma and domestic violence.
Jessica Tazelaar, MSW, LICSW
Jessica is a Licensed Clinical Social Worker. She has an undergraduate degree in Child and Family Studies from Berea College and a Master’s degree in Clinical Social Work from the University of Kentucky. Jessica’s experience ranges from providing substance abuse services and mental health services to individual and group therapy. Jessica has experience working in hospital medical stabilization, dialysis clinic settings, school-based programs, and community mental health agencies. She has experience working with diverse populations and providing services to adults, children, groups, and families.
Roxane Fuentes, BS
Roxane received her Bachelors in Psychology from the University of Bridgeport in Bridgeport, Connecticut. Roxane is one of our Baby Whisperers, which allows her to go into the hospitals and inform parents of the dangers of Shaking Baby Syndrome. Roxane is able to teach parents effective ways to calm a newborn baby. She is also one of our Parental Support Specialist which allows her to go into the homes of families in the Wiregrass to provide a nurturing and stable home environment for children. Roxane brings along with her a wealth of experience, knowledge, energy, faith, and passion. Roxane's energy is unmatched and her passion is evident in all that she does.
Jacqueline works on our team as the Family Assessment Specialist. Jacqueline provides family assessments and works with families to connect them to resources that will help them overcome obstacles and thrive!
Veronica Bolden, BS
Veronica is one of our Baby Whisperers, which allows her to go into the hospitals and inform parents of the dangers of Shaking Baby Syndrome. Veronica is a new mama who had a "Baby Whisperer" when she had her baby! She is excited to be on our team sharing such wisdom new parents! Veronica also serves as one of our Parental Support Specialists which allows her to go into the homes of families in the Wiregrass to provide a nurturing and stable home environment for children.
Bobbie serves on our team as the glue that holds us all together, she is our Administrative Assistant. Bobbie is whom you speak with when you call and she is instrumental in keeping things flowing smoothly in our office! Bobbie is currently working on her Bachelor's degree in Social Work, and if you know Bobbie you that she is going to be an incredible social worker!
Interested in joining our team?
If you have the passion, commitment, and expertise to support our mission, we welcome your application and interest in joining our team.
We seek and celebrate diversity in our staff community and provide a dynamic team environment. A trauma-informed culture with a high value on self-care, mentoring, and professional development is the foundation of our agency. The Exchange Center for Child Abuse Prevention is an equal opportunity and affirmative action employer and does not discriminate on the basis of sex, race, color, religion, national origin, age, veteran status, disability, or any other legally protected status.
*No current positions open
**Email resumes to firstname.lastname@example.org